Terms of Use

SkyCues services and products are governed by the following terms and conditions:
  1. Service Definition. SkyCues enhance images provided by the User or sourced by SkyCues.
  2. Use Rights. SkyCues grants the User unlimited use of the produced enhanced images for internal uses in the Organization without limitation of time or number of Users. This right does not extend to resell of the produced enhanced images or free distribution of it outside of the Organization, which require a separate license from SkyCues. Additionally, User is allowed to use the enhanced images for any purposes including training machine models, with SkyCues having no rights of any kind in such models, with the exception of User not training models to replicate SkyCues image enhancement to achieve similar functionality to the one provided by SkyCues.
  3. User-provided Source Images. When the User provides the source image, the User commits that s/he has the right to submit this image and have it enhanced; the User accepts SkyCues is merely a processing service, and takes no responsibility of any kind as to the license, use, storage, transmission or any other aspect of accessing and using the provided image.
  4. SkyCues-provided Free Source Images. When SkyCues source the original image from free sources such as ESA or NASA, SkyCues add attribution on the source and enhanced versions of the image as required by the image producer.
  5. SkyCues-provided Commercial Source Images. When SkyCues source the original image from commercial sources, SkyCues will identify the source image producer to the User, add copyright and other required information on the source and enhanced versions of the image as required by the image owner, along with a copy of the source material. The User accepts that the use of such sources is government by the commercial image producer. SkyCues will provide to User with links and/or copies of the source image producer’s Term of Use, but the User accepts the use of both the source and enhanced images are governed by both this and the original source producer’s Terms of Use as it is described by SkyCues and the source image provider.
  6. Fit for Purpose. User confirms that s/he has tested SkyCues processes prior to ordering the processing of large payloads, and have found that the results match the particular needs the processing is intended for.
  7. Quality Limitation. User confirms s/he is aware and accepts that the enhanced images produced by SkyCues are not identical to optical images at the same pixel resolution, and s/he is aware and accepts that the processing offered recovers missing details but may also miss details, produce false details, and other artefacts.
  8. Limited Warranty. SkyCues makes no commitments as to the quality, processing time, suitability for purpose, or any other kind of commitment to the outcome. User accepts the responsibility for assessing the quality of the produced result and the use of it is her or his total responsibility. SkyCues will not be responsible for any damages of any kind for any delivered or non-delivery of any products. In any event, User agrees the total compensation s/he can receive is no larger than the payment actually made to SkyCues.
  9. Information Updates. User approves any communication from SkyCues, including through email and otherwise, in regard to any services, products or other information SkyCues believes it relevant to send. SkyCues will not share User’s details with any third party without the User’s approval. For additional information, see SkyCues’ Privacy.
  10. Communication. User approves all communications with and from SkyCues will be carried out in business email, and any commitments made by SkyCues only apply with an email proof.
  11. Amendments. SkyCues is entitled to amend this Terms of Service at any time, while will apply for any new service provided, as well as for any previously-provided service as long as it does not violate any rights granted to the User by the previous version of the Terms of Service.